Comments on: Apple Officially Admits to Faulty NVIDIA GPUs http://theappleblog.com/2008/10/10/apple-officially-admits-to-faulty-nvidia-gpus/ TheAppleBlog, published by and for the day-to-day Apple user, is a prominent source for news, reviews, walkthroughs, and real life application of all Apple products. Sat, 21 Nov 2009 05:41:51 +0000 http://wordpress.com/ hourly 1 By: Martin http://theappleblog.com/2008/10/10/apple-officially-admits-to-faulty-nvidia-gpus/#comment-64679 Martin Wed, 04 Nov 2009 09:55:28 +0000 http://theappleblog.com/?p=6325#comment-64679 I've got the same experience as in Singapore. I've now spent over $200 at authorized Apple service on diagnosis, claiming it not to be the aknowledged nVidia-problem. One service-center want me to pay $1.600 for a new logic-board, the other wants me to pay around $1.000 for a new display. I have af 15" MBP from 2007 with a NVIDIA GeForce 8600M GT graphics card. Symptoms come and go, but gets more and more constant. The symptoms are: horisontal distorted flickering lines in several colours. Symptoms are present as soon, as the light in the display is on. Spoke to Apple on the phone and did several test on the computer. They said that it most likely was this nVidia-problem covered by Apple. Servicecenters though denied it. They did all the tests: different RAM external display Resetting VRAM and PRAM Apples hardware-test (said no problems) Problem still present They say, they used Apple's dedicated test-tool, used to confirm this nVidia-error, and that they could not confirm it. I'm not quite convinced yet, but don't know what to do. I’ve got the same experience as in Singapore. I’ve now spent over $200 at authorized Apple service on diagnosis, claiming it not to be the aknowledged nVidia-problem. One service-center want me to pay $1.600 for a new logic-board, the other wants me to pay around $1.000 for a new display.

I have af 15″ MBP from 2007 with a NVIDIA GeForce 8600M GT graphics card. Symptoms come and go, but gets more and more constant.
The symptoms are: horisontal distorted flickering lines in several colours. Symptoms are present as soon, as the light in the display is on.
Spoke to Apple on the phone and did several test on the computer. They said that it most likely was this nVidia-problem covered by Apple.

Servicecenters though denied it. They did all the tests:
different RAM
external display
Resetting VRAM and PRAM
Apples hardware-test (said no problems)
Problem still present

They say, they used Apple’s dedicated test-tool, used to confirm this nVidia-error, and that they could not confirm it.
I’m not quite convinced yet, but don’t know what to do.

]]> By: za.IT http://theappleblog.com/2008/10/10/apple-officially-admits-to-faulty-nvidia-gpus/#comment-54352 za.IT Wed, 12 Aug 2009 15:18:49 +0000 http://theappleblog.com/?p=6325#comment-54352 My experience with Apple Service Centre in Singapore is that these people always claim that the problem is due to the logic board so that we have to pay for repair. I know of 3 friends who experience this rubbish from Apple Singapore even though symptoms are similar to what stated in Apple's website. My experience with Apple Service Centre in Singapore is that these people always claim that the problem is due to the logic board so that we have to pay for repair. I know of 3 friends who experience this rubbish from Apple Singapore even though symptoms are similar to what stated in Apple’s website.

]]> By: Bad Service (1) | Stop Core http://theappleblog.com/2008/10/10/apple-officially-admits-to-faulty-nvidia-gpus/#comment-50310 Bad Service (1) | Stop Core Tue, 14 Jul 2009 18:35:04 +0000 http://theappleblog.com/?p=6325#comment-50310 [...] that I do indeed have a graphics card issue. I then found out that this is a common problem with Macbook Pros that have NVIDIA graphics cards like my one and that Apple extend the standard one year warranty to two years for this fault. Given [...] [...] that I do indeed have a graphics card issue. I then found out that this is a common problem with Macbook Pros that have NVIDIA graphics cards like my one and that Apple extend the standard one year warranty to two years for this fault. Given [...]

]]> By: Apple News » Apple/NVIDIA Rift to Spark Major Component Changes? http://theappleblog.com/2008/10/10/apple-officially-admits-to-faulty-nvidia-gpus/#comment-48833 Apple News » Apple/NVIDIA Rift to Spark Major Component Changes? Thu, 02 Jul 2009 19:22:40 +0000 http://theappleblog.com/?p=6325#comment-48833 [...] 2007 and September 2008, you might be painfully aware of NVIDIA’s major screw-up in providing fundamentally faulty 8600M GT graphics processors for Apple computers, as well as others. Apple no doubt still remembers that, too, since the [...] [...] 2007 and September 2008, you might be painfully aware of NVIDIA’s major screw-up in providing fundamentally faulty 8600M GT graphics processors for Apple computers, as well as others. Apple no doubt still remembers that, too, since the [...]

]]> By: Apple/NVIDIA Rift to Spark Major Component Changes? http://theappleblog.com/2008/10/10/apple-officially-admits-to-faulty-nvidia-gpus/#comment-48818 Apple/NVIDIA Rift to Spark Major Component Changes? Thu, 02 Jul 2009 17:03:41 +0000 http://theappleblog.com/?p=6325#comment-48818 [...] 2007 and September 2008, you might be painfully aware of NVIDIA’s major screw-up in providing fundamentally faulty 8600M GT graphics processors for Apple computers, as well as others. Apple no doubt still remembers that, too, since the [...] [...] 2007 and September 2008, you might be painfully aware of NVIDIA’s major screw-up in providing fundamentally faulty 8600M GT graphics processors for Apple computers, as well as others. Apple no doubt still remembers that, too, since the [...]

]]> By: Bad Apples « charlesleaver.com http://theappleblog.com/2008/10/10/apple-officially-admits-to-faulty-nvidia-gpus/#comment-44596 Bad Apples « charlesleaver.com Mon, 08 Jun 2009 03:13:57 +0000 http://theappleblog.com/?p=6325#comment-44596 [...] that I do indeed have a graphics card issue. I then found out that this is a common problem with Macbook Pros that have NVIDIA graphics cards like my one and that Apple extend the standard one year warranty to two years for this fault. Given [...] [...] that I do indeed have a graphics card issue. I then found out that this is a common problem with Macbook Pros that have NVIDIA graphics cards like my one and that Apple extend the standard one year warranty to two years for this fault. Given [...]

]]> By: Apple Extends MacBook Pro NVIDIA GeForce Service Policy to Three Years http://theappleblog.com/2008/10/10/apple-officially-admits-to-faulty-nvidia-gpus/#comment-43726 Apple Extends MacBook Pro NVIDIA GeForce Service Policy to Three Years Mon, 01 Jun 2009 13:45:03 +0000 http://theappleblog.com/?p=6325#comment-43726 [...] what evidently is a common defect in the NVIDIA GeForce 8600GT graphics processor units used in the May 2007 and [...] [...] what evidently is a common defect in the NVIDIA GeForce 8600GT graphics processor units used in the May 2007 and [...]

]]> By: Miguel http://theappleblog.com/2008/10/10/apple-officially-admits-to-faulty-nvidia-gpus/#comment-32092 Miguel Thu, 19 Feb 2009 16:26:07 +0000 http://theappleblog.com/?p=6325#comment-32092 I have the same problem and left my MBP 17" in the Apple repair center on February 10. Today February 19 still waiting for the NVIDIA Logic board to be shipped from California Apple center. The problem was diagnosed the same day I left the computer but the part has not being yet shipped!! I love my computer but start hating Apple response time on this knoun issue. Should'n they have in stock these parts to rapidly replace their customers? I paid almost 3K for the machine but waithing the same time an PC owner for a part! Not good. I have the same problem and left my MBP 17″ in the Apple repair center on February 10. Today February 19 still waiting for the NVIDIA Logic board to be shipped from California Apple center. The problem was diagnosed the same day I left the computer but the part has not being yet shipped!! I love my computer but start hating Apple response time on this knoun issue. Should’n they have in stock these parts to rapidly replace their customers? I paid almost 3K for the machine but waithing the same time an PC owner for a part! Not good.

]]> By: Miguel http://theappleblog.com/2008/10/10/apple-officially-admits-to-faulty-nvidia-gpus/#comment-32091 Miguel Thu, 19 Feb 2009 16:24:09 +0000 http://theappleblog.com/?p=6325#comment-32091 I have the same problem and left my MBP 17" in the Apple repair center on February 10. Today February 19 still waiting for the NVIDIA Logic board to be shipped from California Apple center. The problem was diagnosed the same day I left the computer but the part has not being yet sipped!! I love my computer but start hating Apple response time on this knoun issue. Should'n they have in stock these parts to rapidly replace thei customers? I paid almost 3K for the machine but waithing the same time an PC owner for a part! Not good. I have the same problem and left my MBP 17″ in the Apple repair center on February 10. Today February 19 still waiting for the NVIDIA Logic board to be shipped from California Apple center. The problem was diagnosed the same day I left the computer but the part has not being yet sipped!! I love my computer but start hating Apple response time on this knoun issue. Should’n they have in stock these parts to rapidly replace thei customers? I paid almost 3K for the machine but waithing the same time an PC owner for a part! Not good.

]]> By: Yasser Khan http://theappleblog.com/2008/10/10/apple-officially-admits-to-faulty-nvidia-gpus/#comment-28128 Yasser Khan Mon, 29 Dec 2008 22:12:34 +0000 http://theappleblog.com/?p=6325#comment-28128 I had the same problem and took it to the service centre. They immediately found the root cause to be the 8600Gt and immediately dispatched a new logic board from the US. Took time and I felt crippled without my mac but now its back in my hands. I had the same problem and took it to the service centre. They immediately found the root cause to be the 8600Gt and immediately dispatched a new logic board from the US. Took time and I felt crippled without my mac but now its back in my hands.

]]> By: NVIDIA Killed My 2007 MacBook Pro | TheAppleBlog http://theappleblog.com/2008/10/10/apple-officially-admits-to-faulty-nvidia-gpus/#comment-28126 NVIDIA Killed My 2007 MacBook Pro | TheAppleBlog Mon, 29 Dec 2008 15:22:52 +0000 http://theappleblog.com/?p=6325#comment-28126 [...] are failing at higher-than-normal rates. For readers who are not aware of this story, TheAppleBlog covered this piece of news back in [...] [...] are failing at higher-than-normal rates. For readers who are not aware of this story, TheAppleBlog covered this piece of news back in [...]

]]> By: MacBook Air Acting Up, Just in Time for Holidays | TheAppleBlog http://theappleblog.com/2008/10/10/apple-officially-admits-to-faulty-nvidia-gpus/#comment-24632 MacBook Air Acting Up, Just in Time for Holidays | TheAppleBlog Mon, 08 Dec 2008 17:50:30 +0000 http://theappleblog.com/?p=6325#comment-24632 [...] of video problems begin to take on ominous connotations. Nvidia chips, after all, are behind video problems on older model MacBook Pros, a problem which was acknowledged to be the fault of the chip maker [...] [...] of video problems begin to take on ominous connotations. Nvidia chips, after all, are behind video problems on older model MacBook Pros, a problem which was acknowledged to be the fault of the chip maker [...]

]]> By: Why Apple’s New Laptops Get Their Own GPUs - GigaOM http://theappleblog.com/2008/10/10/apple-officially-admits-to-faulty-nvidia-gpus/#comment-24631 Why Apple’s New Laptops Get Their Own GPUs - GigaOM Tue, 14 Oct 2008 19:27:05 +0000 http://theappleblog.com/?p=6325#comment-24631 [...] It’s also a nice jab at its rival Intel, whose integrated graphics chips are what Nvidia is replacing. However, Intel plans to launch its own standalone graphics processor in 2009, which means Nvidia’s success could be short-lived. Especially if computer makers continue to see problems related to Nvidia’s chips in their desktops and laptops. [...] [...] It’s also a nice jab at its rival Intel, whose integrated graphics chips are what Nvidia is replacing. However, Intel plans to launch its own standalone graphics processor in 2009, which means Nvidia’s success could be short-lived. Especially if computer makers continue to see problems related to Nvidia’s chips in their desktops and laptops. [...]

]]> By: LArry Vaughn http://theappleblog.com/2008/10/10/apple-officially-admits-to-faulty-nvidia-gpus/#comment-24625 LArry Vaughn Mon, 13 Oct 2008 05:21:24 +0000 http://theappleblog.com/?p=6325#comment-24625 I have an 07 model Imac 2.4 with an ATI Radeon HD 2600 pro graphics card. My whole desktop has strange black and white patterns, except near the icons. I can drag a rectangle over the whole ldc and the problem disappears. Now that is strange and it's ATI, not Nvidia. I have an 07 model Imac 2.4 with an ATI Radeon HD 2600 pro graphics card. My whole desktop has strange black and white patterns, except near the icons. I can drag a rectangle over the whole ldc and the problem disappears.

Now that is strange and it’s ATI, not Nvidia.

]]> By: zazaza http://theappleblog.com/2008/10/10/apple-officially-admits-to-faulty-nvidia-gpus/#comment-24630 zazaza Sat, 11 Oct 2008 19:24:56 +0000 http://theappleblog.com/?p=6325#comment-24630 Does it include THIS: http://digg.com/apple/Apple_ignoring_display_problems_on_latest_MacBook_Pro_2008 ?????????? Check out the Apple Forums Thread to discover the extent of the issue Does it include THIS:

http://digg.com/apple/Apple_ignoring_display_problems_on_latest_MacBook_Pro_2008

??????????

Check out the Apple Forums Thread to discover the extent of the issue

]]> By: n[ate]vw http://theappleblog.com/2008/10/10/apple-officially-admits-to-faulty-nvidia-gpus/#comment-24629 n[ate]vw Sat, 11 Oct 2008 04:57:25 +0000 http://theappleblog.com/?p=6325#comment-24629 @Gideon Yeah, I paid a bunch of money to get the GeForce 7300 in my 24" plastic iMac fixed earlier this year. It was getting really bad. I'm still hoping Apple will eventually fess up and reimburse me, but not holding my breath. @Gideon Yeah, I paid a bunch of money to get the GeForce 7300 in my 24″ plastic iMac fixed earlier this year. It was getting really bad. I’m still hoping Apple will eventually fess up and reimburse me, but not holding my breath.

]]> By: Nick http://theappleblog.com/2008/10/10/apple-officially-admits-to-faulty-nvidia-gpus/#comment-24626 Nick Fri, 10 Oct 2008 22:14:40 +0000 http://theappleblog.com/?p=6325#comment-24626 Is there a way to replicate the problem to see if we have the issue? I have a late 07 MBP and would like to get it fixed if need be, but haven't experienced the issue yet. Is there a way to replicate the problem to see if we have the issue? I have a late 07 MBP and would like to get it fixed if need be, but haven’t experienced the issue yet.

]]> By: Gideon http://theappleblog.com/2008/10/10/apple-officially-admits-to-faulty-nvidia-gpus/#comment-24627 Gideon Fri, 10 Oct 2008 19:51:12 +0000 http://theappleblog.com/?p=6325#comment-24627 They REALLY need to own up to the problem with vid cards in the late 2006 iMacs. People are having strange graphics artifiacts all over, and Apple won't own up to it. I have to run all my fans twice as fast just to keep it from happening. They REALLY need to own up to the problem with vid cards in the late 2006 iMacs. People are having strange graphics artifiacts all over, and Apple won’t own up to it. I have to run all my fans twice as fast just to keep it from happening.

]]> By: Juan Nin http://theappleblog.com/2008/10/10/apple-officially-admits-to-faulty-nvidia-gpus/#comment-24628 Juan Nin Fri, 10 Oct 2008 19:44:16 +0000 http://theappleblog.com/?p=6325#comment-24628 My 15" 2.4Ghz Macbook Pro bought on june 2007 experienced this problem around 3 weeks ago. One day I came to the office and when turning it on, I could hear it boot, but no display, and no display on external monitor either. Sent it to Apple authorized service provider and a couple of days after they told me there was something broken on the Logic Controller (motherboard), very possibly the video card. Despite of the fact that my MBP was already out of guarantee, Apple took care of the repair. :) The new motherboard left USA on the 26th September, it's still at customs, they take a lot in there here (between 15 and 20 days) so I hope it's ready for next week. Another guy from the local MUG here had the same exact problem some days after me. My 15″ 2.4Ghz Macbook Pro bought on june 2007 experienced this problem around 3 weeks ago.

One day I came to the office and when turning it on, I could hear it boot, but no display, and no display on external monitor either.

Sent it to Apple authorized service provider and a couple of days after they told me there was something broken on the Logic Controller (motherboard), very possibly the video card.

Despite of the fact that my MBP was already out of guarantee, Apple took care of the repair. :)

The new motherboard left USA on the 26th September, it’s still at customs, they take a lot in there here (between 15 and 20 days) so I hope it’s ready for next week.

Another guy from the local MUG here had the same exact problem some days after me.

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