The Apple Blog

philbowell · 04-07-2008

Ok, here is the issue. I had a slight accident yesterday, caught the cable of my laptop as it was charging and it flew off my desk with a loud thump. It seemed ok, except I had a couple of kernal panics yesterday evening, I turned it off and left it. This evening I went to use my iBook and turned it on. It chimed as usual but then nothng happened. I can hear the fan, but nothing appears on my screen. My harddrive whirs up initially but then is silent. I guess something broke when it plummeted to the floor. Just wondered if anyone was able to advise me on what could be damaged? Or suggestions to revive the beast.

**baseballboy828** · 04-07-2008

It could be the hard drive. A fall like that could really mess up some data. If you can boot it up into target disk mode, do that and use DiskWarrior on it.

Ginamos · 04-07-2008

It's a good sign that you're getting the chimes, as this means the initial startup diagnostics have been passed. No chimes is usually an indication of a logic board failure.

More than likely you have damaged the hard drive, follow bbb's suggestion. Best case scenario, DiskWarrior can fix the drive. Worst case scenario you'll need to replace the drive, hope you have a backup.

philbowell · 04-08-2008

Hi guys, thanks for the responses. I've got my iBook loaded in Target Disk mode, unfortunately I don't have a spare £50 to buy DiskWarrior so I can't go down that route (I would if it was my primary machine!). I'm wondering if an Archive & Install might fix things?

houltmac · 04-08-2008

Phil... Meet me on AIM?

philbowell · 04-08-2008

Matt, I'm there. But you went!

philbowell · 04-09-2008

Just to let you know my iBook is alive! I fixed it with an Archive & Install so it's up and running again!

houltmac · 04-09-2008

Good to hear man! Congrats on your new lease of life.

**Yuiichi** · 04-09-2008

That's great news Phil! Hope that it's a permanent fix

**baseballboy828** · 04-10-2008

Good news! Must have been some corruption in a system file which the archive fixed. Maybe if you get a MacBook in the future MagSafe can safe you from this kind of damage!

04-07-2008	#1 (permalink)
philbowell Mac Genius Join Date: Dec 2006 Location: Nottingham, UK Posts: 907	Ok, here is the issue. I had a slight accident yesterday, caught the cable of my laptop as it was charging and it flew off my desk with a loud thump. It seemed ok, except I had a couple of kernal panics yesterday evening, I turned it off and left it. This evening I went to use my iBook and turned it on. It chimed as usual but then nothng happened. I can hear the fan, but nothing appears on my screen. My harddrive whirs up initially but then is silent. I guess something broke when it plummeted to the floor. Just wondered if anyone was able to advise me on what could be damaged? Or suggestions to revive the beast. __________________ My Mac's: 20" iMac Core Duo with 2gb RAM; 14" iBook G4 My Blog

04-07-2008	#2 (permalink)
baseballboy828 Assistant Store Manager Join Date: Nov 2006 Location: New Jersey Posts: 2,102	It could be the hard drive. A fall like that could really mess up some data. If you can boot it up into target disk mode, do that and use DiskWarrior on it. __________________ iMac Intel Core Duo 17" 1.83Ghz, 2GB Crucial RAM ::Twitter : Ben Drucker Photography: Professional Photography Services :: Interested in a free trial Smugmug account?

04-08-2008	#4 (permalink)
philbowell Mac Genius Join Date: Dec 2006 Location: Nottingham, UK Posts: 907	Hi guys, thanks for the responses. I've got my iBook loaded in Target Disk mode, unfortunately I don't have a spare £50 to buy DiskWarrior so I can't go down that route (I would if it was my primary machine!). I'm wondering if an Archive & Install might fix things? __________________ My Mac's: 20" iMac Core Duo with 2gb RAM; 14" iBook G4 My Blog

04-08-2008	#5 (permalink)
houltmac Mac Genius Join Date: Feb 2007 Location: United Kingdom Posts: 1,056	Phil... Meet me on AIM? __________________ MacBook Pro 15" Glossy, 2.6GHz, 4GB RAM, 320B HD \| iPhone 3G 16GB (Black)

04-08-2008	#6 (permalink)
philbowell Mac Genius Join Date: Dec 2006 Location: Nottingham, UK Posts: 907	Matt, I'm there. But you went! __________________ My Mac's: 20" iMac Core Duo with 2gb RAM; 14" iBook G4 My Blog

04-07-2008	#3 (permalink)
Ginamos Personal Shopping Specialist Join Date: Apr 2007 Location: Sydney, Australia Posts: 235	It's a good sign that you're getting the chimes, as this means the initial startup diagnostics have been passed. No chimes is usually an indication of a logic board failure. More than likely you have damaged the hard drive, follow bbb's suggestion. Best case scenario, DiskWarrior can fix the drive. Worst case scenario you'll need to replace the drive, hope you have a backup.

04-09-2008	#7 (permalink)
philbowell Mac Genius Join Date: Dec 2006 Location: Nottingham, UK Posts: 907	Just to let you know my iBook is alive! I fixed it with an Archive & Install so it's up and running again! __________________ My Mac's: 20" iMac Core Duo with 2gb RAM; 14" iBook G4 My Blog

04-09-2008	#8 (permalink)
houltmac Mac Genius Join Date: Feb 2007 Location: United Kingdom Posts: 1,056	Good to hear man! Congrats on your new lease of life. __________________ MacBook Pro 15" Glossy, 2.6GHz, 4GB RAM, 320B HD \| iPhone 3G 16GB (Black)

04-09-2008	#9 (permalink)
Yuiichi Assistant Store Manager Join Date: Nov 2006 Location: Ontario, Canada Posts: 1,943	That's great news Phil! Hope that it's a permanent fix __________________ My Mac(s): MacBook, white - 2.0 GHz, 2 GB RAM, 80 GB HDD Cake for you? The Macversity - Mac + School = Love.

04-10-2008	#10 (permalink)
baseballboy828 Assistant Store Manager Join Date: Nov 2006 Location: New Jersey Posts: 2,102	Good news! Must have been some corruption in a system file which the archive fixed. Maybe if you get a MacBook in the future MagSafe can safe you from this kind of damage! __________________ iMac Intel Core Duo 17" 1.83Ghz, 2GB Crucial RAM ::Twitter : Ben Drucker Photography: Professional Photography Services :: Interested in a free trial Smugmug account?

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