The GigaOM Network: Cleantech | Tech Insider | Gadget Gurus | Online Video | Open Source | Web Life | Research | Live Events | About | Contact

App Store Roundtable: Analytics

Written on May 20, 2009 by Gavin Bowman and 4 people have commented

For this installment of the App Store Roundtable, we talked to developers about analytics. On the web we’re spoiled when it comes to analytics. Simple plug-ins allow us to track where visitors come from, and what they look at. We can also use this information to track purchases and referrals over many months. It’s a different [...]

App Store Roundtable: After Sales Support

Written on May 12, 2009 by Gavin Bowman and 2 people have commented

In this installment of the App Store Roundtable, I talked to a few developers about issues with supporting their apps after a sale has been made. Many developers are concerned at the difficulty of providing any form of after sales support to customers. Minor problems with an app often lead to a bad review and a [...]

App Store Roundtable: Transparency and the Approval System

Written on May 06, 2009 by Gavin Bowman and 5 people have commented

For our next installment of the App Store Roundtable, we talked with developers about an issue that comes up time and again: the application approval system and the overall transparency of the inner workings of the App Store. When developers submit their products to Apple, we have to cross our fingers and hope they’ll be allowed [...]

App Store Roundtable: User Review System

Written on May 04, 2009 by Gavin Bowman and 11 people have commented

For our next installment of the App Store Roundtable, we asked developers what they liked and/or disliked about the iTunes review system. It should be noted that the review system for the App Store has seen a few updates since these comments were made, but concerns voiced by these developers are still valid.
For me there’s a [...]

App Store Roundtable: The Gold Rush

Written on April 29, 2009 by Gavin Bowman and 7 people have commented

Welcome to the first App Store Roundtable. The iPhone and the App Store are always hot news, and for good reason. It’s a fantastic marketplace for developers, and there’s always something exciting happening somewhere for the press to report on. But sometimes the issues faced by everyday developers working on the platform get left in [...]