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Microsoft Gurus a Genius Bar rip-off?

Written on September 08, 2008 by Josh Pigford and 9 people have commented

Since news came out that Microsoft would be deploying a “Microsoft Gurus” program as part of their $300 million effort to improve their image, they have been consistently compared to ripping off Apple’s “Genius Bar” program.
Microsoft Gurus is program Microsoft is starting up where they will deploy customer-service reps to various electronics retailers such as [...]

An iPhone Drama with a Happy Ending

Written on May 23, 2008 by Matt Radel and 9 people have commented

I’ve had my iPhone for about 5 months now, and up until about 6 weeks ago it was pure bliss. Then suddenly my battery life started to go south, fast. When I first got the iPhone, I could easily go 2 to 3 days of moderate use without charging it. When the battery first started [...]

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