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Apple’s Latest Retail Store Features Interesting Changes

Written on June 15, 2009 by Chris Ryan and 13 people have commented

This weekend featured the grand opening of Apple’s latest retail store, Scottsdale Quarter, in beautiful Scottsdale, Ariz. As evidenced by looking at the front of the building, this particular store quickly stands out among the rest of Apple’s retail lineup.
Hello, New Architecture
A few weeks ago, Ron Johnson was featured in USA Today discussing new changes [...]

Apple Remodeling 100 Stores, Building 25 More

Written on May 28, 2009 by Liam Cassidy and 2 people have commented

Apple is working hard to remodel 100 of its stores this year, according to a report in USA Today. The work will include creating more room for product displays and Genius Bar customer training.
Ron Johnson, Apple’s senior vice president of retail, explained that new tables would provide room for twice the amount of products to [...]

Microsoft Gurus a Genius Bar rip-off?

Written on September 08, 2008 by Josh Pigford and 10 people have commented

Since news came out that Microsoft would be deploying a “Microsoft Gurus” program as part of their $300 million effort to improve their image, they have been consistently compared to ripping off Apple’s “Genius Bar” program.
Microsoft Gurus is program Microsoft is starting up where they will deploy customer-service reps to various electronics retailers such as [...]

An iPhone Drama with a Happy Ending

Written on May 23, 2008 by Matt Radel and 10 people have commented

I’ve had my iPhone for about 5 months now, and up until about 6 weeks ago it was pure bliss. Then suddenly my battery life started to go south, fast. When I first got the iPhone, I could easily go 2 to 3 days of moderate use without charging it. When the battery first started [...]